Why are we resistant to the digital assistant?

We’ve all had that wow moment when we used the GPS navigation system for the first time in our cars. Also, just when we thought we know our commute a lot better, we ended up stuck for hours in a massive traffic jam.

To overcome old habits and trust newer technology is bound to take time, just as with the GPS navigation systems. However, to be afraid of switching to modern technology in the fear of letting go of old habits may be depriving you of a lot of advantages of technology. In the field of manufacturing too, there have been rapid developments in Industrial IoT (Internet of Things), Artificial Intelligence, and Cloud Computing.

So why are we still resistant to the digital assistant when it comes to Manufacturing?

The idea of taking recommendations from the system comes with the fear of losing control over the process. We might know that we need to stay on the road but the GPS may call for us to take the right exit half a mile ahead. The reason simply is that the system may have detected an accident that caused a traffic jam which you wouldn’t have known of till you were stuck in the jam yourself.

In manufacturing too, while you could select on the specific raw materials to be used for a product, you may not be equipped with adequate amount data needed to ensure an optimal decision. On the contrary, a smart system is connected to various factory sensors and other systems, thus enabling them to consider a huge number of data variables that are near impossible for human mind to process including storage conditions, material types, material remnants, batch expiration date etc.. The system may thus provide the right recommendation in a fraction of a second while a human brain may take weeks and months to process the data and land on a decision.

We are fearful of being rendered unemployed with artificial intelligence taking over. However, to think of it, there were no massive dismissals of drivers when GPS took over, rather it added to their convenience. Similarly, technology in the manufacturing sector will help improve productivity and level of services making the companies more competitive and successful.

The rise of Industrial IoT

Similarly, factory workers won’t lose their jobs with the rise of Industrial IoT. They would rather receive help in the form of intelligent alerts from these systems that will enable them to select the appropriate material for the job, optimally release jobs for production in shorter timespans, and perform maintenance of tools at the right time, thus minimizing bottlenecks.

The monitoring and distribution of raw materials is just one example of how digital assistance can help improve production in the present day. These smart Artificial Intelligence Systems will process humungous amounts of data in the time to come and analyze it to help factory operators discover patterns of work that help optimize the process.

We do fear the use of technology, as we’re scared of being accountable for what the technology is acting on. However, instead of losing control, with the right digital assistance, you’re gaining it. You do not want to hire a cab where the driver pulls out paper maps every minute, why then would you call for it for the factory workers at your manufacturing unit?

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